Wippy’s Privacy Policy
Last updated: January 10, 2024
This privacy policy (“Policy”) describes how www.wippy.ai (“Wippy.ai”, “Wippy”, “we”, “us”, or “our”) 460 31st Ave, SF, CA 94121 collects, uses, shares and protects information about you when you use our website, products and services (collectively, the “Services”).
Our Services
Wippy provides a document generation service using AI. Wippy is available via
www.wippy.ai
and associated internet domains.
Information Wippy Collects

When you visit our website, we may collect certain information automatically from your device. This information may include your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location), and other technical information.

We may also collect information about how your device has interacted with our website, including the pages accessed and links clicked. Collecting this information enables us to better understand the visitors who come to our website, where they come from, and what content is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our service.

If you request an account on our website, we will collect certain information from you, including your name, email address, company name, and password. We use this information to provide you with access to your account and to provide you with customer support.

How Wippy Uses Your Information
We use personal information for the following purposes:
  • To provide and improve our service
  • To communicate with you about your account and our service
  • To comply with legal and regulatory requirements
We may also use your information to create anonymous and aggregated data that we may use for our business purposes, such as analyzing usage trends and improving our service.
Information Wippy Does Not Collect
We do not knowingly collect any sensitive information from you, such as information about your race or ethnic origin, political opinions, religion, or health.
Sharing of Information

We do not sell, trade, or otherwise share your personal information with third parties, except as described in this Policy. We may share your personal information with the following types of third parties:

Service providers. We may share personal information with service providers that perform certain services on our behalf. For example, we may use service providers to send email or other communications, and provide customer support.

Analytics service providers. We may share anonymized usage information with analytics service providers that assist us in the improvement and optimization of our website.

Law enforcement agencies. We may also share information with law enforcement agencies or other third parties if we believe that such disclosure is necessary to comply with legal or regulatory requirements, or to protect our rights, property, or safety.

Third Party Services

We may use third party services, such as Application Programming Interfaces (APIs), to maintain and improve our services. For example, queries are transmitted to OpenAI API in order to serve requests. No personally identifiable information (PII) is transmitted unless required for continuity of service, for example sending email, processing payments, or providing customer support.

We may use site monitoring tools to collect anonymized information about usage (for example, Google Analytics). These tools may collect your IP address, device type, browser type, operating system, geographic location, and other technical information. We use this information to improve the quality and relevance of our website to our visitors.

We may allow third parties to provide analytics services and serve advertisements on our behalf across the internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information.

Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or use. We aim to protect your personal information through a system of organizational and technical security measures. Data is stored securely on Amazon Web Services. However, no security measure is perfect, and we cannot completely guarantee the security of your personal information.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Services and fulfill our legal and regulatory obligations. If you wish to request that we delete your personal information, please contact us using the support email below to request deletion.
Your Rights

You have the right to request access to the personal information we hold about you, as well as the right to request that we correct or delete your personal information. You may also have the right to object to our processing of your personal information or to request that we restrict the processing of your personal information. To exercise these rights, please contact us by writing to the support email address below.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the support email below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

If you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the support email below.

If you are under 18 years of age, reside in California, and have a registered Wippy account, you have the right to request the removal of unwanted data that you post to Wippy. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not displayed in Wippy, but please be aware that the data may not be completely or comprehensively removed from our systems.

Minor’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information or market to children under the age of 18.

If we learn that personal information from users less than 18 years of age has been collected, without parental consent, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at our support email below.

Changes to our Privacy Policy
We may change this Policy from time to time. If we make changes, we will post the revised Policy on our website and update the “Last updated” date above. We encourage you to review the Policy whenever you access or use our Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
Contact Us
You can reach out to us for general questions on privacy and to exercise your data protection rights by sending an email to
[email protected]